Introduction
At KraftboxEA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us via WhatsApp.
- Effective Date: June 13, 2025
- Last Updated: June 13, 2025
Informartion We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address.
- Order Details: Products ordered, payment method, delivery preferences.
- Device Information: Browser type, IP address, and cookies for site analytics.
- Communication History: Any messages exchanged through contact forms.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate order updates and support requests.
- Improve website performance and user experience.
- Respond to inquiries submitted through the contact form.
- Send marketing emails (only if you opt-in).
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Courier and delivery services for order fulfillment.
- Payment gateways to process your transactions securely.
- Reporting and analytics tools for internal use only.
Your Data Rights
You have the right to:
- Request access to your personal data.
- Correct inaccurate information.
- Request deletion of your data (subject to legal or transactional requirements).
- Opt out of marketing communication at any time.
To exercise these rights, contact us at: kraftboxeastafrica@gmail.com or use our contact us form
Cookies & Tracking
We use cookies and tracking tools to understand how visitors interact with our site. You may disable cookies in your browser settings, though some features may not function properly.
Data Security
We implement security measures (firewalls, SSL, user access controls) to protect your data. However, no online transmission is 100% secure.
Changes to This Policy
We may update this policy occasionally. Any changes will be reflected on this page with an updated effective date
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact us at the Contact Us page or using the email : kraftboxeastafrica@gmail.com